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Most frequent questions and answers
Q: How can I get the sample?
A: We can provide you free sample for our existing products, the lead time is about 1-2 days. You just need to pay the sample delivery cost.
Q: Can your company accept the special requirements of your customers?
A: Normally, we can. But pls provide us the details for evaluate.
Q: How long is your delivery time?
A: Generally it is with 7 days if the goods are in stock. According to quantity your required, the delivery time may slightly change.
Q: What's your terms of payment?
A: Normally with T/T, but also will accept other payment terms depend special condition.
Q: What types of containers are used to package products from your company?
A: It is generally 20’GP, 40GP, 40HC or according to customers’ requirement.
Q: How do you treat quality complaint?
A: First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us, we will send you free goods for replacement or refund your loss.
If you can't find the answer you need, pls contact us directly.
All your requests will be processed within 1 working day